UXQB® Certified Professional for Usability and User Experience – Essentials in UX and HCD Management

Organisations are increasingly seeking to understand and interpret user needs and behaviours when developing products and services. Human-centred design (HCD) processes, techniques, tools and methodologies can help ensure that products and services are focused on customer and user needs from the outset. The **UXQB® Certified Professional for Usability and User Experience - Essentials in UX and HCD Management (CPUX-M)** certification attests the knowledge in the field of usability, user experience and HCD. The certificate confirms that the certificate holder has an understanding of the general terms and concepts in the field of Human-centred Design Management, in particular in the following areas of competence: ● The challenges of HCD management; ● Business terms that every UX professional should know; ● UX and HCD management and leadership; ● Crafting and driving UX vision; ● Creating a shared HCD culture; ● HCD maturity; ● Boosting HCD maturity; ● Measuring the business value of HCD activities; ● Risk management; ● Ethical design and sustainable design. The certification examination is based on the CPUX-M curriculum developed by the International Usability and User Experience Qualification Board (UXQB). Details, including the CPUX-M curriculum, are publicly available at www.uxqb.org.