ISTQB® Certified Tester - Usability Testing

Usability refers to the quality of a user's experience when interacting with products or systems, including websites, software, devices, or applications. Usability is about effectiveness, efficiency and the overall satisfaction of the user. Usability is multi dimensional and influenced by a combination of factors; a software product can work exactly to specification and still have serious usability problems. The ISTQB® Certified Tester Usability Tester (CT-UT) focuses on usability testing methods and approaches. It covers set up procedures from a usability, user experience, and accessibility, as well as relevant standards and risks. ISTQB® Certified Testers who have passed the „Usability Testing” syllabus exam should be able to accomplish the following Business Objectives: • Understand the basic concepts of usability and usability testing; • Identify and classify the severity of usability risks and potential accessibility violations in a given product at any stage of a development cycle; • Cite relevant standards for usability, user experience, and accessibility and verify their implementation in a given product; • Set up procedures so that stated usability, user experience and accessibility goals may be verified in practice for a given product; • Design and monitor the implementation of a test plan for achieving stated usability, user experience and accessibility goals; • Explain the rationale, process and results of usability, user experience and accessibility evaluations to non-specialist stakeholders.