A4Q Certified Service Designer
The A4Q Certified Service Designer is a modular certification program that includes:
Mandatory modules:
A4Q Business Service Design
A4Q Design Thinking
A4Q CX Analysis
Elective modules:
A4Q Service Design Consultancy
A4Q Business Acumen
A4Q Business Service Architecture
Skills / Knowledge
- Business Service Design
- Design Thinking
- Customer Experience Analysis
- Service Design Consultancy
- Business Acumen
- Business Service Architecture